Welcome to Extended Stay America Select Suites - Atlanta - Buckhead! Whether you’re staying a few days, a few weeks or longer, this hotel gives you the opportunity to make the most of your time in Atlanta, GA. From our location, you can easily visit local attractions such as the Georgia Aquarium, Zoo Atlanta, the World of Coca-Cola and the High Museum of Art.
Extended Stay America Select Suites offers a convenient and comfortable stay for every guest. We have just the right amenities to make you feel at home. All our spacious suites feature amenities like full kitchens, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry, an on-site fitness center and pet friendly rooms. Here at Extended Stay America Select Suites, genuine care is who we are. Book your stay with us today!
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
First of all the manager named sauna in the general manager the bald head guy... They cover up for each other but won't cover up for their employees who have to work longer harder different shifts.
Sauna the manager the African guy allowed an employee to double, almost triple charged me.
The guy with the greasy face and high top.
I am a Caucasian woman but I grew up in South Africa and the fact that the younger greasy faced man was allowed to charge me three times and I could have paid for a week to get me and my children out of the streets in a better hotel environment....
I was stuck with waiting for 3 to 5 business days and having to move all over again because of the African guy and the bald-headed guy and the nice woman that worked at night was gone shortly before I left they fired her and she was the only person who helped and treated the customers with respect day and night.
The very big woman that works at night sometimes is very rude and disrespectful and watches TV and smokes and doesn't do anything... I can't ask her for any sheets or towels or blankets and I even went to another location and she works there as well and when I walked away she called me "stale white woman"
The African guy at the Buckhead location and the bald-headed guy and that greasy headed square head guy, as referred to buy me and my daughter and younger son because of how he addresses the customers and he is very flirtatious with every woman that comes to the door to the point where he is double and triple charging customers at the register and not realizing it until later...
Later when it is too late and you have to wait till in the morning until sauna or the bald-headed man comes and they are still going to tell you three to five business days and on top of that no one wants to give you a better deal for what you were supposed to pay in the first place it is as if the managers are stealing money and blaming it on the younger or more seniority employees because the square headed guy likes to talk about all of their drama,
My children and I could hear it in the hallway often.
A few months back there was a young African-American woman that was in tears and was forced to move because the shiny faced boy with the square head that works at night also stole or double-charged her and
She is a business owner which caused her that she said she had to move to a more smaller and scarier hotel because of the guy flirting with her and double-charging her
The square-headed man with the shiny face flirted with me in front of my children and we have asked multiple times to write statement for situation and the manager sauna or the bald-headed guy never gave me a statement form they told me to write on a blank piece of paper
I do not choose to go to another extended stay because it is as if the good employees are getting fired and the managers and employees that have no good intentions or cannot keep their eyes or hands to themselves are winning and customers and guests are losing.
It is very unfair that the square-headed guy was fired and then returned and the young nice lady Miss Alexa, she was fired and my children were deeply saddened
with that being said I refuse to ever stay with another extended stay America in Georgia maybe in Florida they have different and higher customer service skills and great vibes and attitudes without having young greasy oily men staring down your chest with your children watching.
Sauna and the bald-headed guy are the worst hotel management staff no matter how they tried to correct or fix a situation.
they still meet you with attitude and great deal of you did something to them or causing them to have a hardship or exhausting day.
Ilso witnessed the guy with the bald head the big manager apparently peeking into my room one day saying that he smelled smoke when I have never smoked inside of my room I often smoke outside. And we are rarely in our room on the weekends being we go to family members House close by.There is also rarely coffee already on time if it's not burnt . SAFTTY ISSUES ALSO POOR LIGHTING
Patrick Hahn
on
Google
5/5
Paula COLLINS Noble
on
Google
4/5
Bianca the hotels "employee of the year"; or should be, made our stay perfect. She's very knowledgeable of the area, always smiled and greeted me by name, and was very apologetic about a few of the discrepancies during our stay. She made everything feel as comfortable and accommodating as possible. I hope all of Atlanta treats us so well!!
SheTrouble
on
Google
5/5
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