Plan your extended stay near the Newport Aquarium!
Welcome to Extended Stay America - Cincinnati - Covington! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Cincinnati, OH. Our hotel is conveniently located off I-71, only a five-minute drive to downtown Cincinnati. From our location, you can easily visit local attractions such as the Cincinnati Art Museum, Playhouse In The Park, Cincinnati Ballet, Cincinnati Music Hall, Aronoff Center for the Arts, Cincinnati Shakespeare Company, Hard Rock Casino, Newport Aquarium, Cincinnati Zoo & Botanical Garden, Great American Ball Park (Cincinnati Reds), Paul Brown Stadium (Cincinnati Bengals), TQL Stadium (FC Cincinnati), Andrew J Brady Music Center, Heritage Bank Center and Riverbend Music Center.
When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry, an on-site fitness center and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
The employees here are very nice to me,my son and dog. They love him. When I find a place I will really miss thim. They have become my friends Would not stay any place again unless it was with my new family. Can't tell you how wonderful they all are.
Lori
on
Google
3/5
I stay here often, depending what location my job places me at for the month. One of my prior stays, I had asked the manager, Sarah, for her direct number, simply because she was always so pleasant to deal with, she didn’t act aggravated and bothered like the other staff, when I continuously had issues with the laundry taking my money and then not working, or any other issues during my stay, Sarah would go out of her way to make sure I was happy and she fixed all of my issues.
I had called her recently about an upcoming booking. She informed me she was no longer employed there and told me to reach out to Tim that he would take very good care of me and she would let him know I was coming. However, after speaking with her for a little while, and finding out why exactly she is no longer there, I have cancelled my reservation and my job will be placing us elsewhere from now on.
I understand everyone has a job to do, but if you don’t care about your hard working employees, manager at that, for years, why would we think you’d care about your customers? Sarah can’t work at any other Extended Stay again, because of a simple mistake, that she tried to fix, yet she agreed to give an old employee who was terminated for the same exact reason, another chance and agreed to rehire her, yet Sarah, someone who was dedicated to her job and customers for years, she can not. At any location.
Tim has always been pleasant, the housekeepers were always very nice. Front desk staff was okay.
However, we will take our business elsewhere and my job agrees. If you treat your employees that way, I’d hate to see how you’d end up treating a customer.
Janice Griffin
on
Google
5/5
The ladies at the front desk on 1st shift Regene and the other lady that works with her was a joy 😊 to talk to and very courteous and kind I would recommend this hotel to all my friends and I told my Boss to put us here everytime we come to Kentucky we love it here ❤️ thank you
Edrionna Kelley
on
Google
5/5
Very spacious hotel Room with two clean beds a table to eat on and the kitchen big enough to cook in
Jules Gitu
on
Google
3/5
If you are a smoker, this is your place. If you are not a smoker and you mind the smell of smoke, keep it moving. It's an ok place for passing by If you miss booking at other hotels. The staff tries their best with what they have. The company needs to do an overhaul of the entire place. It is definitely close to downtown. I felt safe.
Breakfast: coffee and muffins everyday.
Cleanliness: 2-3 stars. It's an old building that hasn't seen renovation probably in years
Staff: I haven't encountered rude staff
Price: affordable.
Cons: Personally, smell of smoke and weed. They put me off. However, it was a sacrifice I was willing to make for being a last minute booking. I just brought my own room deodorants.
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