Soak up the sun at Extended Stay America - Virginia Beach! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Virginia Beach, VA. Our hotel is conveniently located off I-264. From our location, you can easily visit local attractions such as the Virginia Beach Oceanfront, the Virginia Aquarium and Marine Science Center, First Landing State Park and the Norfolk Botanical Garden.
Extended Stay America offers a convenient and comfortable stay for every guest. We have just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
All reservations must be accompanied by a valid credit or debit card at check-in. Credit and debit cards will be authorized at check-in for an immediate deduction of $100 USD from your account for incidentals. Upon check-out, any unused funds will be credited back to your account, usually within 5 to 7 days, depending on your financial institution.
Pet Policy
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
Extended stay with a perfect place to stay perfect location perfect service people were excellent customer service there any thing I got to say about that place is it was roach infested place that will be the only reason that I give it a star one is because of the roach infested they were crawling on the bed every time I turn around I would not get any sleep because I was killing roaches and and the Wi-Fi was not very good connection if you wanted to get connection to it you had to pay even more to get better service so that's why I gave it a one star
Tina Flores
on
Google
3/5
They had roaches, and the clerk messed up my stay ,taking a day off my already paid for week and then charged me $62.00 to move it back . They messed up why did I have to pay for it. Not happy at all I want my $62.00 back I didn't make this mistake they did
India Anderson
on
Google
2/5
First, the room was not clean. The floor was very dirty and my room door would not close bc half of the hinge was broken off...I asked for a dish kit for my room...the lady told me I had to come get it myself ..which is not what it said on the card...when I got downstairs she went looming for dishes. She gave me 1 pot, 1 fork, 2 plates and a spatula...nothing else! I asked housekeeping for an extra set of towels. They told me I had to go to the front and request it! At this point between the service and dirty room I just don't understand ...not to mention the lady at the front had her daughter running around the guests bc she was at work with her.. there were 4 employees in the back just laughing but no one to bring me towels or a proper set of dishes! My stay was horrible and I wish I could get a full refund. Even my sheets had to be rewashed...I re cleaned the bathroom myself bc it was nasty. Absolutely disgusted!
Diana Rayner
on
Google
5/5
Our room was very comfortable and clean. The only reason I didn't give a 10 is because our last day there, I seen a cockroach crawling on the floor
angie vaughn
on
Google
1/5
Before I go into the reason for this rating allow me to the preface the amazing service that I’ve received from each and every staff member, with emphasis on the lobby staff, up until today and talking to one member. Names I remember immediately are, alexis(I believe ) and there is a lady with locs that are all amazing each and every time I come across them (those are the people I come in contact with the most). This morning I had an unauthorized charge, meaning I did not authorize anyone to charge my card for any amount and I am not set up on automatic payments. I called the lobby and spot with terry(I’m not sure the spelling of it) and she said that she charged my card because the payment is due today, this attempt was around 9:30 am and technically payments aren’t due until 11 am. She said, very snarky, that I haven’t ever met her and that each person does things differently and that is how she does things. I asked her what the the balance was for and she said today, I asked that twice. You literally legally can not charge someone’s card without their permission, you literally can not do that! Then she was getting smart about it. I’ll also be filing a complaint on the BBB. Please let her know that she doesn’t have the authorization or scope to just simply charge someone’s card because she wants to. That is not how things work legally.
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