Welcome to Extended Stay America- Los Angeles- Glendale! We are the perfect location for business travelers, students, tourists and those relocating to the Los Angeles area who need to find a home away from home for several nights, a week, a month or even longer. From our hotel, you can easily visit local attractions such as the Los Angeles Zoo, Griffith Park, the Autry Museum of the American West and the Glendale Galleria.
When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
Customer service was fantastic. However, the lack of cleanliness is what really bothered us.
We saw and squashed at least four baby cockroaches during our stay. One of which entered the room when I had opened the door to leave for work.
Front desk was very accommodating and provided us with a new room, but roaches were in the new room as well. The new room also was very unclean. The shower had other people’s hair still in it, and there were quite a few spots of dirt on the floor.
The people who work there were very nice. I hope the bug problem can be resolved.
Mike U
on
Google
5/5
A hotel is just that. A hotel. There are hundreds of them, everywhere. All sorts of prices and immensities. A hotel is a building that offers accommodation for a night or more. Obvious right? So why state it? Because it is the PEOPLE who can make your stay range from outstanding to good to okay to a disaster. Read that again. My review of this particular hotel is a great one but not for the reason you'd think. I'm giving it an AMAZING review because of its PEOPLE. Its staff. Anyone from upper management or executive level management reading this should pay particular attention to the wording of my review. A hotel is a BUILDING of which there are HUNDREDS in the surrounding area. So why have I extended my stay again, and again, and again when I am a lifetime ambassador member at the MARRIOT. It is simple. THE TEAM AT THIS PROPERTY ARE WAY ABOVE THE NORM. Infact, they are in a league of their own.
Three people I have met at the front desk who deal with everything. A Filipino lady, (presented with class and perfect French Provencial nails) a young gentleman, (with dark curly hair & and an amazing watch) and a young lady with dark hair and glasses. I am sorry to not know their name however, I mention all three of them because THEY are the reason to stay here. They make your visit OUTSTANDING. Here is why THEY make this hotel.
The Filipino lady who is such a natural kind woman, dressed in a suit, presents herself as down to earth and as kind as could be. She is obviously NOT scripted nor robotic. She is simply a genuine human who oozes of care and kindness to her guests. Not one single bit of 'fake' from her. Now, what I mean about not being 'robotic' is she genuinely cares about her guests. She pays attention and engages in their experience. How many times have I experiences this at the Marriot over 3 decades? I don't know. I most certainly don't remember anything like this level of genuine care.
The young gentleman with the curly hair, great jewelry and the Movado watch. I have NEVER experienced customer service such as the kind he provides. Mostly he is genuine, he is friendly, and he engages in your experience. The connection he has with his father is something that made my respect for this young professional go through the roof. Kindness is without a single doubt his strength. A wise head on his shoulder, a kind spirit and a built in 'care' device he shares with his clients. Most certainly he is not scripted in any way. A human connection is provided by this gentleman that allows 'us', the customer to feel cared for and not just "people coming and going through on a conveyer belt checking on and out".
The young lady with dark hair and dark glasses is simply a gem of a human. Yet another kind soul helping us checking in and out, extended stays and making sure we are happy. This lady does this almost effortlessly with a genuine smile on her face. It's almost like she makes the building come alive. You see, when people are happy and kind, that energy travels at great speed throughout the building making it not just 4 walls, but "a delightful experience". This lady's genuine happiness for life makes us feel SO HAPPY to be staying at the Extended Say of America.
THE TEAM. That is what you have here. This is what to expect when you come here. I am a steadfast Marriot lover and will continue to be because loyalty to me is everything, however, should you consider staying here at this location, THE STAFF WILL MAKE YOUR STAY AN 'EXPERIENCE". Anyone from the Marriot reading this hotel review should take note. STAFF LIKE THIS IS EVERYTHING AND YOU'D BE WISE TO FIND SOME LIKE THESE THREE. Anyone from the Extended Stay of America reading this should immediately promote these three. Increase their wages and most importantly, make sure you treat them right because one day, someone from another Hotel chain will shop here and see and experience what I just did. The hotel is nice however, these three people are MAGNIFICANT. BRAVO team!
Mike U
Amin Amireh
on
Google
1/5
Looks great from outside. That's it.. nothing else is any great!
Dirty under cabinets , black mold in bathroom ، saggy beds, bad shape bathroom cabinets & couple of cockroaches wandering around the room.
I had a quick visit to LA and took the chance. It was the worst hotel I ever rented in the LA area.
Never again.
JD
on
Google
1/5
I have been staying at this hotel for over a week now, and I have had nothing but problems. The tip of the iceberg was, the room we were moved to out of room with roaches, into a room with bleached down walls, and within 2 days a recurring scent of dog urine became unbearable to sleep and breathe in. What is troubling to me is they are well aware of the issue and still have done nothing to rectify this for current or future guests. So if they try to give room 306. Say, No.
I’m here with my family on a work related trip. Paying more then a $1000.00 a week, for this level of service is truly unacceptable.
Michael Aboulafia
on
Google
5/5
Great Service
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