Welcome to Extended Stay America - Dallas - Plano Parkway! We are the perfect location for business travelers, students, tourists and those relocating to the Dallas area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the LLELA Nature Preserve, the Perot Museum of Nature and Science, the Dallas Museum of Art and Galleria Dallas.
Extended Stay America offers a convenient and comfortable stay for every guest. We have just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry, an on-site fitness center and pet friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
A $100 refundable deposit is required at check-in.
9710-Age Requirement
The minimum age required for reserving a room is 21.
Pet Policy
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
TL;DR - This place is a total disaster. DO NOT STAY HERE. The place is clearly badly neglected by corporate owners.
Staff were great - they're doing the best they can with what they've been given by a corporation that clearly doesn't want to invest a single cent in the facilities. Only their good attitudes and best efforts kept this from being abjectly intolerable.
Every room we tried reeked of cigarettes. We had to take the least-bad option, on the second floor.
The elevator was broken, so we had to haul 5 bags up the stairs.
The stairwell stank of human urine. There was a hole in the wall from where the doorstop was missing and a door handle punched through. The paint was peeling.
Our second-floor room door had a handy landmark - the bald patch in the hallway carpet. This is further indication of the neglect of this building by the owners.
The room was a sorry state as well. The one AC unit wasn't in the bedroom. There was a janky little through-wall fan that made a sad attempt at circulating the air.
The island counter top/desk was visibly bowed, with one end pulling away from the wall from the severity of the deformation.
The outlet above the kitchen counter was cracked through the center. Didn't use it for concern about fires from a short.
The window in the bedroom did not close properly, letting in more noise and hot air from outside and further defeating the poor AC placement.
Discovered in the morning that the microwave didn't work, which meant our breakfast food we brought with us went to waste - couldn't close the packet pouch after opening it.
This place is a shambles. Stay somewhere, ANYWHERE else.
Dyann Frazier Carr
on
Google
1/5
A real nightmare place to stay. Check in was an hour late (1st red flag) so they could clean the room. If that room was cleaned, it was back sometime in the 90’s. It was filthy. Roaches were crawling everywhere. We did not get room we paid for. All we got was a “sorry, we overbooked”. I had to show the manager pictures before she offered a measly $50.00 refund. I would have switched hotels, but because of the eclipse there were no rooms available anywhere else.
Do yourself a huge favor and avoid this hotel like the plague.
Kayla Hritsco
on
Google
1/5
I don’t think I can find one positive about my experience. First room my kids and I walked into I felt like I was smacked in the face with an ashtray! It was TERRIBLE!! I asked the front desk to move me which she did. Second room didn’t smell as bad, but the bathroom I wanted to throw up just looking at. If it wasn’t so late in the night I would have left and went elsewhere but it was 10 pm when I arrived. Kids and I both didn’t sleep much and my son even said “mom, I would rather sleep in the car than in here!” So it was that bad!
Colleen Johnson
on
Google
1/5
Awful place, don’t stay there
SonyCinema
on
Google
1/5
The news says everyone in Plano, Frisco and McKinney are buying guns and the Blacks here, Motel 6. Dexter Dr, Whole Foods and Walmart must be part of the reason as they will follow departing Mexican guests in a black Volkswagen Passat with a limo tint and grey BMW I3 both facing north, grey Lexus LS430 facing south, Grey Ford Econoline 2500 passenger van facing west then arriving Mexican guests in a black Nissan Armada facing east to their room
Guest Reviews
All Reviews ( of )
You are now leaving esa.com to go to Franchise Oppurtunities
