Welcome to Extended Stay America – Orlando – Southpark – Commodity Circle! Whether you’re staying a few days, a few weeks or longer, this hotel gives you the opportunity to make the most of your time in Orlando, FL. From our location, you can easily visit local attractions such as Universal Orlando Resort, Walt Disney World Resort, Disney’s Animal Kingdom Theme Park and SeaWorld Orlando.
When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry, an on-site fitness center, a swimming pool and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
We arrived and they wasn't have availabilility for the room that was reserved, so I had to pay extra for another room, the room smell like urine and was dirty.
We can't sleep because the odor.
They didn't even give us sheets or pillows for the sofa bed.
It is not breakfast just a coffee bar, with moldy muffins.
Update: the manager was so nice and move to another room without odor.
But, we stay 7 nights and they never clean the room or give us clean towels, the remote never worked and we never found avalaibilility for the kitchen supplies, so we should Buy towels and kitchen supplies, also, never was breakfast.
Marleen Pike
on
Google
2/5
Staff did not warn us that the hot water had been out for a FEW DAYS prior to us checking in, and was still out 3 of the 4 days that we stayed. They were still not letting people know as they were checking in. We had hot water on our last night. Staff was a little rude when asked for additional room items. Such as toilet paper. When we arrived both rolls were less than a full roll. Of course on the second day of a room of 6 people we ran out by the Second day. We were only given one roll. Luckily we stayed gone throughout the day. The closet shelves were falling apart and so were the kitchen cabinets. Fridge worked so did the microwave. They were the only appliances really used. We did not use the stove top. We set towels out by the door to be picked up, and the housekeeper told us that we shouldn't do that. She explained the front desk were supposed to notify us to take dirty towels to the front to get new ones, but she was ok with picking them up this time. When we went up to ask for new towels the front desk staffed asked for our dirty towels. We explained the situation and were told we could only have 4 for a room of 6 people.
fernando chavez
on
Google
1/5
(Translated by Google) bad breakfast, only coffee and muffins
(Original)
malo el desayuno, solo cafe y mufins
Kayla Moore
on
Google
1/5
I am still waiting on Corporate to respond to the issues I dealt with for my current stay. Only was there for 3 hours and found stains on the pullout sofa and carpet. The toilet is constantly running and the remote for the TV doesn't work at all. But my main thing was I booked this hotel in hopes of saving money on cooking my family's meals while at Disney. Welp was told that it's not guaranteed of getting those, that the kitchen needed it and to come back in the morning. Trust me I am here to go to Disney World for my family and autistic son who has been dealing with a lot. No management at all and the front desk clerk had an attitude that was less than desirable. Would have left after 3 hours but didn't have a way to get my refund asap so I could. Either way I would give this place zero stars and would pay more for a resort or Airbnb. Save your money and your piece of mind an book elsewhere.
SIMONE DALLEY
on
Google
1/5
This was the WORST hotel I have ever stayed at, and to think it was not even cheap. The quality was horrible. It does not even seem to have housekeeping that comes in and cleans. Our room hadn't seem to have been cleaned up before being given to us. The place is just in AWFUL conditions. It was so terrible that we were really thinking about just letting them keeping our money and finding somewhere else to stay. Also, ROACH INFESTED. I have never even once seen a roach at any hotel I've ever stayed at before. HIGHLY DO NOT RECOMMEND. SAVE YOUR MONEY AT ALL COSTS! ZERO STARS FOR THIS PLACE.
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