Welcome to Extended Stay America - Philadelphia - Bensalem! We are the perfect location for business travelers, students, tourists and those relocating to the Philadelphia, PA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as Philadelphia Mills, Pennypack Park, the Betsy Ross House and Independence Hall.
When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
When you book 7+ nights, you automatically save off our best available rate. Percentage off is automatically applied to the nightly rate. See terms and conditions.
When you book 7+ nights, you automatically save off our best available rate. Percentage off is automatically applied to the nightly rate. See terms and conditions.
When you book 7+ nights, you automatically save off our best available rate. Percentage off is automatically applied to the nightly rate. See terms and conditions.
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Accessible Room Features
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
If I could give this place a zero I would. First let me say Melissa, Sean, and I believe her name is Christina.....they were phenomenal! They have superb customer service skills. Sean the maintenance man was very sweet. Melissa and Christina the two front desk ladies were awesome very nice ladies. The other front desk ladies Alicia and I don't know the name of the other girl but they're rude, and very disrespectful, and if I were their GM I would have been fired them. Talking about the guests, terrible customer service, always with an attitude, and Alicia came to my room and still don't know why she put her key in my door then walked away. She always leans on the counter when dealing with customers and NEVER smiles. I was a long term guest and I seen everything so when I say don't stay here I mean it. I was there with my children. My daughter is a toddler. They don't walk soft and I was on the 2nd floor. The gentleman under me came and knocked on my door at 915pm to tell me he had to wake up at 430am and to keep it down. No sir!!!!! He called front desk and they called and I told them I will not stop my child from being a child. She's a toddler and they don't walk anywhere they run. It's not 10 she is fine. The next day he did called the front desk to complain again at the same time. The young lady at the desk told him if after 10 the noise continues then they can do something but for now they can't because it was before 10. I went to the front desk and told her he knocked on my door last night then called the front desk. She said she would have the manager call but I heard nothing. A few days later, I had a leak in the ceiling of my bathroom. I went down to the desk to report it and I took a video of it. They called the people above me no answer. The next day Sean came to look at it but it had stopped. He said he would check upstairs and out in for a contractor to come fix the ceiling. I wasn't offered a new room by management of any other accommodation to this inconvenience. A few days later my card was messed up and locked by the bank and I spoke with the manager about it. She was accommodating to my situation. I asked for my bill and when I went over it I noticed I was over charged a few times. I called corporate and when I did the manager Megan came to my room to speak with me about it because I also told corporate about the other things that transpired during my stay. At this moment I told her my fridge was broken and that it was warm and my stuff was in the freezer. She did send maintenance who gave me a new fridge. Mind you I used to work as a manager in a hotel so I know how this works. Megan insisted my bill was correct even after I showed her where the errors were on my bill. I said I was not paying my bill until it was corrected and still NOTHING. 5/4 at about 12 front desk came knocking on my door saying check out was at 11 and I was past check out. I extended my stay until the 8th and she very ignorantly told me I needed to fix it at the front desk. It was at this moment I was fed up and chose to leave. I packed up my things and was waiting for a friend to come help me load my car. The same ignorant front desk lady came upstairs with a cart. Her and Alicia both were talking about me and didn't realize I was at my door looking and listening to them. Alicia seen me and went right into a room. She's the worst out of them both and I've seen the other reviews complaint about her too. That's who you want working here??? She needs to be fired asap! Not a good look for this hotel at all. The hotel is completely out dated. It needs a major upgrade and new staff and management which I did see they were hiring for a GM almost made me want to apply and get that hotel back on track. DO NOT STAY HERE!!!!! TRUST ME!!!!
Donald reach
on
Google
5/5
I stay here frequently and enjoy the conversations with all the Front desk clerks Alechia Jenee Danita
Lisa Ann Mulholland
on
Google
5/5
Alechia, Danita and Melissa are the best at this location
cobey williams
on
Google
4/5
Great stay!! I travel to work in this area often and am never disappointed!! Clean and friendly staff! The front desk attendant Melissa what Super helpful!!!
Michael Benson
on
Google
4/5
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