Travel Agent Services
When you book a client into any one of our 700+ Extended Stay America hotels across the country, you can rest assured that you will have a satisfied customer. We are committed to providing guests with fresh, clean suites that make travel easier for them, whether they stay with us for a week, a month or even longer.
Our guests come from a wide variety of industries and have diverse travel needs, and we work hard to give them a home away from home whatever their length of stay. Some are seasoned corporate travelers involved in long-term business or training travel. Other Extended Stay America guests are relocating to a new city. We also work closely with the government and military, and the technology, temporary medical, telecommunications and consulting industries. In addition, we welcome short-term guests who just want to explore the country. Our suites are perfectly suited for families, and kids always stay free.
All of our guests enjoy spacious suites with fully equipped kitchens, free wi-fi in every room, plenty of room for both work and leisure, new flat screen TVs with premium channels and free grab-and-go breakfasts.* Each hotel has an on-site laundry facility, and many have pools, hot tubs and fitness centers.
Extended Stay America is pleased to provide travel agent commission payments through the Pegasus Commission Processing System. Travel agents can book our hotels via GDS (Global Distribution System) code EA. A travel agent commission of 10% is paid up to the first seven (7) nights of a stay when booked at a commissionable rate through GDS and our call center.
Commissions are payable when reservations are booked using a valid IATA number and at a commissionable rate through the hotel website or directly with the property. If you do not have an IATA but would still like to receive a commission for booking with us, please email TACorporateSales@esa.com.
Commission is paid within 30 days after the end of the month the room night was consumed. If you have questions about a particular commission, please contact tacinquiries@extendedstay.com and provide the guest name, stay dates, confirmation number and name of specific hotel or hotel address in your email. Commission inquiries must be received within six months of when the room night was consumed. We cannot issue payment for consumed rooms nights older than six (6) months.
Extended Stay America is registered with CCR as a U.S. Government contractor, Call 800.325.5651, ext. 1887 for details.
We work closely with travel management professionals interested in meeting their client or corporate travelers' needs with a value-oriented program that includes offering spacious and functional suites at exciting rates, with discounts for weekly or monthly stays. We serve our corporate customers with a team of highly qualified sales experts, strategically located throughout the United States. Please contact Extended Stay America's corporate sales team at TACorporateSales@esa.com.
*Free breakfast offered at Extended Stay America Premier Suites and Extended Stay America Suites locations only.
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