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Extended Perks Rewards Program
What is Extended Perks?
Extended Perks is our hotel rewards program. Extended Perks members enjoy savings and benefits like:
New members also receive an immediate 10% registration discount to use on their next booking once they complete their new member profile.
How do I sign up for Extended Perks?
You can instantly join Extended Perks for free by simply clicking here. You can also sign up for Extended Perks the next time you are at an Extended Stay America hotel.
Where can I find my rewards/loyalty number?
Extended Perks does not assign loyalty numbers, points or physical cards to members. Once you create an Extended Perks account, you're automatically eligible to enjoy all the benefits of being a member. You can access all of our Extended Perks savings and deals by logging in to your account on esa.com/extended-perks.
Where can I see my Extended Perks points?
Extended Perks does not assign loyalty numbers, points or physical cards to members. Once you create an Extended Perks account, you're automatically eligible to enjoy all the benefits of being a member. You can access all of our Extended Perks savings and deals by logging in to your account on esa.com/extended-perks.
Since there are no loyalty numbers, what should I plug into my travel planning system at work when it asks for a rewards/loyalty number?
You do not need to add a rewards/loyalty program for Extended Perks, as we do not require you to accumulate points to enjoy the rewards. If you would like to view your reservation in your Extended Perks account, then the booking will need to be made while logged in to your Extended Perks account. You can access all of our Extended Perks deals by logging in to your account on esa.com/extended-perks.
Is Extended Perks a tiered or status-based rewards program? How can I achieve a higher status?
Extended Perks is not a tiered or status-based program. All Extended Perks members have the same access to savings and benefits. You can access all of our Extended Perks deals by logging in to your account on esa.com/extended-perks.
I made an online reservation while not logged in. Can you add that booking to my profile?
Unfortunately, we cannot tie a reservation back to an account after the reservation has been made. In the future, please remember to log in to your Extended Perks profile before making a reservation on esa.com. You may still access your reservation by visiting our find reservations page here; you will need to input your last name and confirmation number.
I forgot my password to my Extended Perks account. What should I do?
You can reset and change your password by clicking here. Once you input your email address on this page, we will email you a link where you can reset your password.
When will I receive my Extended Perks rewards card? Should I expect to receive physical account summaries?
Extended Perks does not assign loyalty numbers, points or physical cards to members. Guests can log in at any time to see their account details at esa.com.
Who can I contact if I have questions about Extended Perks?
If you have a question about your Extended Perks account, profile or promotional rates, please contact us by emailing extendedperks@esa.com. If you have a question about discounts with our national or local partners, please call 877.408.2605.
Where can I find my Extended Perks deals on esa.com?
Log in to your Extended Perks account on the top of any page of esa.com. Once you are logged in, you can access your account, past and upcoming reservations, deals and your profile.
Can I use my 10% off promo code on a past, current or pending reservation?
No, the new member discount is only valid for a new reservation using the promo code provided in the welcome email.
Can I use my 10% off promo code more than once?
No, the new member discount is only valid for a new reservation using the promo code provided in the welcome email.
How do I access the Extended Perks Exclusive Member Rate?
The Extended Perks Exclusive Member Rate is available to all Extended Perks members, all the time! You must be logged in to your Extended Perks account to take advantage of the Extended Perks Exclusive Member Rate during the time of booking on esa.com. The Exclusive Member Rate is also available through our call center and at our hotels.
I signed up for Extended Perks but have not received promotional emails from you in a while. Why is that?
Don’t worry—we haven’t forgotten about you! Promotional emails are not sent to guests when they are staying with us or when they have pending reservations.
