Welcome to Extended Stay America- Los Angeles- Arcadia! Whether you’re staying a few days, a few weeks or longer, this hotel gives you the opportunity to make the most of your time in Los Angeles, CA. Our hotel is conveniently located off I-210, only a 25-minute drive to Los Angeles. After exploring the City of Angels, you can catch a game at Rose Bowl Stadium or visit Angeles National Forest.
Extended Stay America offers a convenient and comfortable stay for every guest. We have just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet friendly rooms. Whether you’re staying a day, week or more, Extended Stay America is a place where genuine care is always there.
Special rate that includes daily housekeeping during your stay.
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Accessible Room Features
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
So this trip was all business...but the manager of the hotel was very rude, and unprofessional. The rest of the hotel staff were nice and friendly. But the manager wants to make hell instead of handle things professionally I seen it with my own eyes deny a extended reservation to a woman who has a 3 yr old babygirl with her and told her to get her stuff packed within a matter of 1 hour and that she would have to stay somewhere else. And then didn't even bother helping her in any kind of way. She was the rudest hotel manager I've met so far.I forgot her name. But short hair Mexican lady older. And the maids stand out in the watching and listening by the guests doors.. and if they see something they will tell the manager so watch out! You can't even have a guest in your room without telling the front desk and them showing a i.d. that is what kind of hotel this is! Good luck on privacy 🔏
lisa diamond
on Google
1/5
Dear public, I want to be a blessing so I'm telling you this. Don't ever stay at Extended Stay America not any of their locations. What's happening with this company is that they have made a deal with Los Angeles County to take in the homeless. They are actually a homeless shelter. They value the contract that they have with the city more than they do with the private citizens that unknowingly rent rooms completely oblivious that they're renting from a company that will house someone next door who might slit your throat in the elevator. . That's why you'll see weird Shady type people around the entrances, sometimes you'll hear loud banging and noises , t yelling and people who don't have respect for the hotel because they're not paying for their stay. I drove out one morning on the way to work to find a crazy homeless lady right in front of the hotel dancing around in the street. The hotel is very sneaky for not disclosing this to the private citizen before they rent. I would like to know that some shady type is hanging around my car at night and I can't even get out because they're back door key entry doesn't work and hasn't worked in years. I would like to know that I need to look over my shoulder when I'm coming in and out of the building. The worst part about my stay was when I arrived at Arcadia it was very late at night and I was exhausted. I am a healthcare worker On Assignment so I wanted to stay there for about a month. When I arrived she claimed to have two rooms and one was on the first floor. I never stay in the first floor unit as a single lady. My only other choice was the second floor unit where when I walked in the room wasn't even finished. The bed was half made, the bathroom had no towels, the microwave was dirty and the plate for the microwave was in the sink. I called downstairs and the girl got an attitude with me and tried to force me to go to the first floor where I wouldn't have gotten one wink of sleep feeling that I'm unsafe. The bathroom stall did not look clean, moldy grout really disgusting. There is a general attitude from the staff of whatever. They don't care about you because the company's pockets are mostly fattened from taking in homeless people. If you complain about anything, they give you a blank face apology but they don't fix it. Good luck with trying to be refunded for anything that doesn't go well during your stay. Corporate will ignore you
Judy Joy
on Google
1/5
Absolutely floored. Housekeeping won't take trash stated had to take the trash out to the trash are ourselves, stained floor, have to ask for dishes if they have them, had to take down three towels, two handtowels, and two wash cloths for a six day stay to get new towels, breakfast is sad with cheap muffins, usually had to ask if they had any, and single granola bar packets with no milk or orange juice, vending machines broke, remote won't fully work, no ice machine, no external bathroom, old kitchenette, external window is partially stuck open allowing a lot of road noise, one bar of soap and no shampoo, conditioner, or lotion in room. Housekeeper Lilly stated worse than Motel 6 and Kristina, front desk, stated there's plenty of other hotels I can go to after calling me to tell me to take the trash the end of the hall. #Breederscup
Track Gabe
on Google
1/5
Avoid at ALL COSTS!!! Where do I start, we booked the room for 6 nights and the entire stay was nothing but disappointments.
The first thing I should mention is they want you to throw away your own trash, they actually want you to take it down to the trash bin outside and dispose of it, but they won't do it for you. That is what housekeeper Lily said to me, I mentioned that not even MOTEL 6 ask you to take your trash out and she rudely responded "THEN GO TO A MOTEL 6 THEN" she obviously doesn't like her job and doesn't care about losing it.
If you want new towels you need to take them down and exchange them. YUCK!
They say breakfast is included right? , you know what breakfast is? A Muffin instant oatmeal and a granola bar, that is it! NOTHING ELSE!! That is not breakfast and is barely grab-and-go worthy. Coffee? 3 out of the 6 days they ran out of coffee! So unprepared!!!
I called the front desk and spoke with a lady named Christina and mentioned all of my dissatisfactions and she said "There are other hotels in the area" She was another employee here who didn't care about losing their job, I have performed jobs where if I said that to the customer I would have been fired on the spot but since today's world hires about anyone, Christina doesn't have to worry about losing her job.
The vending machine downstairs was broken, the laundry machine was out of service and there is never anyone at the front desk, they are hiding in the back. My TV remote didn't even work properly, it had a mind of its own! No Hair Dryer! !
This place is a disaster, worse than anyone MOTEL 6 or low-budget motel, and by far the worst experience I've EVER had at a HOTEL, especially what is supposed to be a decent place to stay.
Hera C
on Google
2/5
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