Welcome to Extended Stay America- Los Angeles- Burbank Airport! Whether you’re staying a few days, a few weeks or longer, this hotel gives you the opportunity to make the most of your time in Los Angeles, CA. Our hotel is 5 minutes from the Hollywood Burbank Airport. From our location, you can easily visit local attractions such as Universal Studios Hollywood, Griffith Park, the Hollywood Walk of Fame and the Los Angeles Zoo.
Extended Stay America offers a convenient and comfortable stay for every guest. We have just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
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Accessible Room Features
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
I was a little put off by the overall location of the hotel. I arrived after dark and felt somewhat uncomfortable walking from my car to the lobby. In fact, I wasn't even sure where the lobby was - the entrance doors are so close up to the building and I found the signage and lighting to be grossly lacking.
I was discouraged about my stay the moment that I walked in the front door. There were 4 or 5 customers in line ahead of me when I arrived, and the person at the front of the line was relaying to the staff member an issue with the bed in their room that would prevent them from being able to sleep, and they were saying that they would cancel their reservation and leave.
I felt terrible for the person staffing the front desk who looked as though they were having the worst possible day. I was checked in by them in a very efficient manner. That was the highlight of my experience. One of the two elevators was broken. When I got to my room on the second floor my discomfort with the thought of staying the night, as a woman traveling alone, increased exponentially. The bathroom had no toiletries. The mattress looked cheap and uncomfortable - I could see the bedsprings through the bedding. The room was dark and dingy looking. I observed brown marks on the wall that I hoped were chocolate, and a red mark that could have been pen or marker ink - or blood.
The staff member, to their credit, called to check on how things were with the room. I told them "so far, so good," but I was not being honest. After about 20 minutes, I realized there was no way I was going to feel comfortable enough in that room, in that hotel, to be able to get anything approaching a good night's sleep - which I desperately needed. I gathered my things and left out a side door after making a reservation at a hotel nearby in downtown Burbank that had far better lighting and building access. Even so, I was so upset by my experience at this hotel that it took me until well after midnight for my anxiety to ease enough so that I could sleep.
I want to reiterate that the staff member at the front desk did nothing wrong and really was doing their utmost to make the best of really awful circumstances.
Rebekah Thompson
on
Google
5/5
This is the absolute best value on the dollar in the area. Not only are the rooms inexpensive, they also have kitchens so you can save a lot of money on food. The staff are always helpful and professional and the facility is very pet-friendly. It's a two star hotel, so don't expect anything super nice. But do expect to get a way better experience than at a similarly-priced hotel. I don't know why anyone is on here complaining. I highly recommend this Extended Stay if you're on a budget.
Starky Boy
on
Google
1/5
I placed a reservation at 2 am when the website said that there was vacancy, i needed a place to sleep for the night but without telling me it placed my check in at 3pm, i tried canceling it and trying to get a refund not even 5 minutes later but they denied me, theres no signs out that say no vacancy so how was i supposed to know that there wasnt, there almost $200 down the drain, and no place to spend the night.
Carla Aguirre
on
Google
1/5
I was celebrating my birthday alone in LA and i decided to book this hotel an hour before i arrived. I arrived and staff were nice but the lobby was run down and very dark. I get my keys and had to go on the elevator that was old, smelly and carvings all over. As soon as i got off the elevator it was sketchy and creepy, when i opened the door to the room i was shocked. It looked NOTHING like the pictures and it looked like a motel from Tijuana but over priced. I ate my food and wanted to shower but there was not towels, the bed was not clean and the room didnt feel safe. I reached out and they said i could leave and contact the manager for a refund. I didnt get anything back and i even disputed it with my bank and i didnt get my refund EVEN though i was within the cancellation time period. I didnt even stay there. I left my room around 12am alone and had to look for something better. SAVE YOUR MONEY AND DONT STAY HERE!!!!!!
ROMAN MESINA
on
Google
1/5
*NOT RECOMMENDED - BUYER BEWARE*
The facility appears rundown and outdated, with a lobby that hasn't seen renovation in over 20 years. Despite advertising breakfast, only coffee service is provided. Overall, the facility seems old and neglected. I would recommend avoiding it unless you don't mind subpar accommodations.
This is a "No Tell Motel". We arrived with 2 small kids and decided to check in across the street to the Marriott. Luckily it was a Monday. There is a reason why the rooms are so cheap.
The photographs do not depict the actual condition of the place until you get there.
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