Welcome to Extended Stay America - Salt Lake City - West Valley Center! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Salt Lake City, UT. Our hotel is conveniently located off I-215. From our location, you can easily visit local attractions such as the Hogle Zoo, City Creek Center, Liberty Park and the Natural History Museum of Utah.
When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
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Accessible Room Features
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
GM is awesome. He is kind thoughtful and keeps the place running very well. I am happy to have him as the GM here.
DZA One
on
Google
2/5
I rarely post a negative review. But this time, it was absolutely necessary! And after reading the other complaints - Corporate, sincerely, save the keystrokes. Please do not bother with your vapid lip service.
The first night the front desk person attempted to check us in, I was concerned. She was easily distracted, slurred speech, unable to complete her sentences, forgetting what she was saying mid-sentenced, staggered about and barely able to hold herself upright. Thinking maybe she was having a diabetic crash. I asked her co-worker if she needed help. I went back later to see if she was ok and whether 911 should be called. Her co-workers said she had gone home; they seemed more embarrassed than concerned. The next morning when we checked out she was back. Still looking blurry-eyed, slack-jawed, speaking with slurred speech, and leaning heavily on the computer. Drug or alcohol problem, or is their manager over-working their people that hard?
Other things I noticed: Extra pillows were unavailable upon request; copious cigarette butts and other bits of trash littered the outside entrance to the lobby; individuals hanging around that looked suspiciously like transients - Both of my young ladies stayed together or had me as an escort if they wanted to leave their rooms. The rooms are supposed to be smoke-free; one of my ladies room smelled so bad of cigarette smoke that it started me coughing.
The one good thing our other rooms appeared to be clean and the bathrooms were stocked accordingly. Someone took pride in their job - corporate should consider finding that individual and putting them at the front desk!
As a whole, the experience was uncomfortable and my group felt unsafe. Surprising, as the neighborhood seemed so nice!
Alicia Castillo
on
Google
3/5
I want to rate this hotel at five stars so badly but with the type of staff they have working there with no management or supervision. I cannot housekeeping just ruined it for me. Besides the bathtub being disgusting dirty still smelling my dog and the room smelling like dog everything else is fine I guess
tim fisher
on
Google
1/5
Book room 3 weeks ahead of my arrival.
Arrive just after 3:30pm, got a room key, went to room.
To MY HORROR, ROOM WAS OCCUPIED.
TOLD FRONT DESK. TOOK THEM 2 HOURS AND 30 MINUTES to get another room ready for my stay. I had just drove 4 hours to this place to spend 1 night.
I was going to a concert .
Totally ruined my dinner plans before the concert...
WILL NEVER book here again..
My Money SPENDS VERY WELL ELSEWHERE.
Eric Elverud
on
Google
1/5
Went in to check availability of a room and when i talked to desk host she was stoned and barley coherent unfortunately this place has turned into a half way house for drug addict and homeless there is a older gal that is very good the rest of them need rehab
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