Welcome to Extended Stay America Premier Suites - Lakeland - I-4! Our hotel is conveniently located off I-4 and is next to Lake Gibson. While in the area, you can go fishing at Lake Gibson or catch a baseball game at Joker Marchant Stadium. We're the perfect location for business travelers, students, tourists and those relocating to the Lakeland area who need to find a home away from home for several nights, a week, a month or even longer with just the right amenities to make you feel at home.
All our spacious suites feature amenities like signature bedding, fully equipped kitchens, free, healthy breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry, an on-site fitness center, a swimming pool and pet-friendly rooms. Whether you’re staying a day, week or more, Extended Stay America is a place where genuine care is always there.
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
This was the nastiest hotel I have stayed at in 20 years! Do not stay here! The outside of the hotel and lobby does not match the rooms. The carpet was so dirty we had to wash our feet after walking on it. The advertised “continental breakfast” was coffee and muffins. There was nothing else to drink. Not even milk or cereal. I will never stay at this brand hotel again. I could have stayed at nicer hotels for less money! The only reason I chose this hotel was to be close to my son’s event.
Ashley Harrell
on
Google
1/5
It was the worst place I have ever stayed. The breakfast was horrible.
Carlee Beatty
on
Google
1/5
I have never had a worse experience with a hotel in my life. I paid in full for 30 days which was $200 more then my original reservation when I arrived to pay for it the night prior to my reservation to ensure u could check in early. I was told I should be able to and it wouldn't be an issue if I came after 12. I arrived a little after 12 as instructed to the night prior and was told on the phone the room I had reserved didn't have a couch when the room I reserved clearly stated one queen bed and a pull out sofa . The manager fixed the rooms and informed me that I would have to wait for a room to be cleaned shouldn't take longer than a hour so I waited . Two and a half hours I sat in the lobby and all staff member were avoiding being at the front desk. I asked if I was going to be check in at 3pm bc if so why not just tell me that from the beginning and I would have come back but the manager made an appearance around 1:45 said the room would be ready soon. We'll 2:30 rolls around and I ask if a room is ready I'm told not yet . Mind you I've watched two separate groups of people be check in with no problems at this point as I sit in the lobby . I get frustrated bc I've only paid for the room no one's asked to see my id or even act like they want to check me in . Finally at 2:30 she asks for my id and then proceeds to tell me I would have to pay a additional $28 per night for my registered service animal. Which equates to $840 dollars before any taxes are added . I respond stating I just checked out of a extended stay and did not have to pay anything extra for my dog. The lady then tells me I need to leave bc she's not checking me in and I need to leave I tell I'm not leavibg I want to speak to a manager . Manager comes down is no help at all sides with her very unprofessional employee who should be fired. She threatened me and said she would lose her job today I asked her why that is and she had to be removed from the room by her management . Worst experience of my life dealing with extended stay and I've stayed in many different locations multiple times never have I had a experience quite like this .
Ray Richards
on
Google
4/5
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