Our Commitment to Health and Safety | Extended Stay America

STAYconfident during your longer stay

At Extended Stay America, we want you to feel comfortable and safe in a clean environment. We are always revisiting our cleaning practices and standards to make sure you are getting a room and experience that is satisfactory. And if there's anything that you aren't satisfied with in your room, please ask the front desk for help so they can make it right if possible. Here's some travel tips and guidelines to help make your stay more enjoyable.

STAY

safe

Extended Stay America is committed to your safety.
That’s why we’re:

Disinfecting all commonly touched surfaces to prevent the spread of germs.
Encouraging guests to do what they're comfortable with, whether that's wearing a face mask or not.

STAY

healthy

Extended Stay America is committed to your health.
That’s why we’re:

Expanding our cleaning practices with trusted disinfectants and cleansers such as Spic and Span, Comet, Mr. Clean and Microban.
Inspecting all rooms prior to check-in as part of our 10-point room cleaning process.

STAY

comfortable

Extended Stay America is committed to your comfort.
That’s why we’re:

Giving you more control with kitchens in every room and faster, free wi-fi to ensure your stay feels like home.
Modifying our housekeeping processes to provide you with choices for when and how we clean your room.

Our Guide To A Safe, Healthy & Comfortable STAY:

We are leveraging our partnership with P&G Professional to clean, disinfect and protect our properties

Vans

All hard surfaces including seatbelts, buckles & buckle releases are cleaned and disinfected.

Front Desk

All commonly touched hard surfaces including computer terminal and credit card reader are cleaned and disinfected. Shield installed at the front desk.

Lobby

All commonly touched hard surfaces and doorknobs/handles are cleaned and disinfected.

Elevators

All buttons and button panels are cleaned and disinfected.

Room

All rooms are inspected and approved by management prior to check-in as part of our 10-point room cleaning process. You choose when and how your room is cleaned.